PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
If you log into ootdUpmarket.com using social networking services, such as Facebook and Instagram, we will ask permission to access basic information from that account. You can disable that login from My Account, removing ootdUpmarket.com’s access to that data and account.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Other legitimate business interests, including:
to help us administer our Site and/or Services, authenticate users for security purposes, provide personalized user features and access, conduct research, develop new features, and improve the features, algorithms, and usability of our Site and/or Services.
to communicate with you about your use of our Site and/or Services, product announcements, and updates to our Services, as well as respond to your requests for assistance,
to send you direct marketing emails, promotions and special offers about Twisted-Gifts.com, from which you can unsubscribe at any time. If you are in the European Economic Area (EEA), we will only send you marketing information if you consent to us doing so at the time you access our site/services or any point thereafter.
to calculate aggregate statistics on the number of unique devices using our Site and/or Services, and to detect and prevent fraud and misuse of those.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
As a rule, ootdUpmarket.com employees do not monitor or view your User Content and/or User Artwork stored in or transferred through our Site and/or Services, but it may be viewed if we believe our Terms and Conditions have been violated and confirmation is required, if we need to do so to respond to your requests for user support, if we otherwise determine that we have an obligation to review it as described in the Terms and Conditions, or to improve our algorithms to deliver you as a customer a better experience.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We only disclose Personal Data to third parties when one of the following circumstances apply:
We have your explicit consent to share your Personal Data.
We use service providers who assist us in meeting operational business needs, including hosting, delivering, and improving our Services. We also use service providers for specific services and functions, including email communication, customer support services, and analytics. These service providers may only access, process, or store Personal Data pursuant to our instructions and to perform their duties to us and are all working under appropriate written processing agreements with us.
We believe it is necessary to investigate potential violations of the Terms and Conditions, to enforce these Terms and Conditions, or where we believe it is necessary to investigate, prevent, or act regarding illegal activities, suspected fraud, or potential threats against persons, property, or the systems on which we operate our Site and/or Services.
We determine that the access, preservation, or disclosure of your Personal Data is required by law to protect the rights, property, or personal safety of ootdUpmarket.com and users of our Site and/or Services, or to respond to lawful requests by public authorities, including but not limited to, law enforcement requests.
ootdUpmarket.com does not share your Personal Data with third parties for the purpose of enabling them to deliver their advertisements to you.
We may disclose Non-Personal Data publicly and to third parties – for example, in public reports about site and/or services usage, to partners under an agreement with us, or as part of progress reports we may provide to users.
User details are shared with third party print providers as this is necessary to perform our contract with you, and based on our legitimate interests in order to provide the Services.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
How do third-party apps and plugins work?
Some third parties’ embedded content or plugins on our Site and/or Services, use pixels that may allow their systems to learn that you have visited the Site and/or Services. This Information can be combined with other data they have collected about user visits to other websites or online services.
Data collected by third parties through these apps and plugins are subject to each parties’ own policies. We encourage you to read those policies and understand how other companies use your data.
To keep you up to date with the latest offers and products, we engage in online advertising. Like many businesses, this is possible through digital marketing networks and ad exchanges, using various ad technologies (pixels, ad tags, cookies, web beacons, and mobile identifiers), as well as ad services such as Facebook’s Custom Audience. The ads you will see will be based on information we hold about you or your previous use of ootdUpmarket.com or engagement with our ads.
We only send marketing communications to users with your prior consent.
From time to time, we may want to contact you with information about product announcements, updates to our Services, and special offers for similar products and services. This is because you have previously purchased our products/services and opted-in to receiving such communication. You may opt out of such communications at any time by clicking the “unsubscribe” link found within ootdUpmarket.com emails and changing your contact preferences.
Data storage, transfer, retention, and deletion
Where is my Information stored?
Information submitted to ootdUpmarket.com will be transferred to, processed, and stored in the EEA, When you use the Services on your computing device, User Content will be stored locally on that device and synced with our servers. If you post or transfer any Information to or through our Site and/or Services, you are agreeing to such Information, including Personal Data and User Content, being hosted and accessed in those locations.
How secure is my Information?
ootdUpmarket.com is committed to protecting the security of your Information and takes reasonable precautions to protect it. However, the transmission of information via the Internet is not completely secure. We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.
We will do our best to protect your Personal Data and User Content, however, we cannot guarantee the security of your data transmitted to the Site and/or Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features in order to reduce the risk of unauthorized access.
If ootdUpmarket.com learns of a security breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us, or by posting a notice on the ootdUpmarket.com website.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
There are specific rights that you have relating to your Personal Data and User Content.
The right to be informed about how your Personal Data is being collected and used
The right to be informed about how your User Content is stored
The right to access the Personal Data we hold about you
The right to request the correction of inaccurate Personal Data we hold about you
The right to request that we delete your Personal Data
The right to complain to your data protection regulator — in the UK via the Data protection complaints website.
If you want to exercise your rights, have a complaint, or just have questions, please contact us.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
At ootdUpmarket.com we are constantly evolving and we may need to update this Policy in the future to keep pace with changes in our Site and Services, our business, and laws applicable to us and you. Effective dates and updates will be posted on this page.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at ootdUpmarket or by mail using the details provided below:
PO BOX, Apopka, FL, 32704-1322, United States